A very odd security “problem”
Most of the problems that we have had with the new filter system have been pretty easy to solve. This one turned out to be both difficult and easy.
A user complained that she had to log in “all the time.” Since this is a common complaint, I thought I could solve this in the usual quick fashion.
After trying all the usual fixes and not getting anywhere, I started looking carefully at each item in her Firefox preferences. The answer was in the first tab. Her home page was set to open two tabs—and one of the tabs was the log-in page!
If she closed the other tab or hit the “home” icon, she saw the log-on screen again, so she logged in again, even though the authenticator window was open on her dock.
