Broken headset?
Sometimes headsets are obviously broken—frayed wires, exposed copper, dangling earpieces. Too often the “broken headset” is quite repairable, however. The most common fixes are:
- Turn the sound back on. Check the volume control icon. Is it muted or turned way down?
- Is the plug in the correct socket? Often it is plugged into the “audio in” instead of “audio out”. Since this often happened on our desktop computers, I covered the audio in port with a piece of blue paper.
- Is the plug in all the way? If it is not, the sound continues to come from the speakers.
