Monthly Archives: November 2014

OAKS – Disable Spaces on 10.7 and newer

1. Go to Keyboard control panel

2. Click on Keyboard Shortcuts tab

3. Deselect all checkboxes for Mission Control

It is important to test your OAKS browser by clicking on the practice test. This is where the Spaces error would show up.

Screen Shot 2014-11-26 at 10.58.40 AM

How Meraki tracks devices

https://kb.meraki.com/knowledge_base/how-systems-manager-approximates-the-location-of-a-managed-device

Systems Manager makes a best effort to estimate a device’s location. Occasionally this estimate is inaccurate. We use these four methods to locate a device, in order of decreasing accuracy:

GPS location (via GPS) – this is the most accurate, and is available natively for Android devices. iOS devices may report a GPS location with our SM iOS app installed, enabled, and active (see below).

Location of Meraki products (via AP) – if your organization has other Meraki products, such as WiFi access points, we can use their location as part of the calculation.

Bssid geolocation (via WiFi) – location based on the bssid (the address of the WiFi network).

IP geolocation (via IP) – location based on the device’s most recent IP address. This is our fallback mechanism, and the one that’s most likely to be inaccurate. The results of a geoIP lookup can depend on a variety of factors, including where the owner of the IP (not the user of the IP) has it registered, where the agency that controls the IP is located, proxies, and cellular IPs. You may override this location by creating an IP override on the Configure> General > Network locations Dashboard page. Add a network location mapping the public IP address reported in Dashboard to the actual physical address of the device. From then forward, the map will register devices using that specified public IP to the specified map location.

To determine how the location of your device is being approximated, check the device’s location above the map on the device’s client details page.

Meraki SM iOS app:

For additional functionality, it is recommended you download the Cisco Meraki Systems Manager iOS app. You can deploy our app via Systems Manager, like any other iOS app, by searching “meraki” under MDM > Apps > Add new. As an added benefit, the Meraki SM app also provides the capability to send notifications to devices directly from the client details page, include a personalized app store, and use a digital file backpack.

The SM app provides an additional method to approximate the location of your iOS devices. Please note that the SM app must be running for it to report a GPS location. iOS will automatically unload apps if they aren’t used frequently, and upon reboot of the device, the app will not run until launched. You can request that the user launch the app by issuing a “Request GPS location” command from the client’s details page. If the user selects the prompt notification, the app will launch, and the GPS location can be fetched. Otherwise, the approximate location will be calculated using one of our other three methods.