How to tell if Meraki is installed

Here’s how to tell if Meraki is already installed on a computer.

Mac:
Open Terminal and type in:

cd /Library/Application\ Support

(note the space after cd and after \)

Press return, then type

Find Meraki

If it is found, it will┬álist “Meraki” on the next line.

(Note: You can also type in “mdfind meraki” and it will show files if it’s installed).

 

Windows:
Open Task Manager. Under the Services tab, look for MerakiPCCAgent.
If it is there, then Meraki is installed.
(Note: if the Status is “Stopped,” right click on it and choose “Start Service.”

For more information about Meraki, try these links:

https://docs.meraki.com/display/SM/Installers

https://kb.meraki.com/knowledge_base/troubleshooting-systems-manager-clients-that-do-not-check-in-to-the-meraki-cloud

 

From: Mary Hochberg and James Grubic, May 1, 2014

Posted in: Applications