404 error on blog link

I’ve seen some occasional reports of people having problems with their 4J WordPress blogs.

The problem is that their blog homepage loads fine but if they try to click on a specific blog entry to read it as a standalone article, it gives a 404 error.

The fix is to sign into their Dashboard, then go to Settings, then Permalinks, and hit save. No changes need to be made, just hit the save button.

You can either instruct them to do this, or put in a ticket asking me to take care of it.

From: David Nelson, June 3, 2014

Posted in: Applications